What our clients say…

We were in total despair at the thought of navigating our way through this very scary and complex process. Enter Graham Cox!

We were recommended the services of Graham Cox from YourClaim when we were faced with the daunting process of a total loss Property and Business Interruption claim after a fire devastated our Foodworks Store in Far North Queensland.

We were in total despair at the thought of navigating our way through this very scary and complex process. Enter Graham Cox!

Graham went the extra mile for us and we will be forever grateful to him for his efforts.

Phillip & Kate Mete

Phillip & Kate Mete, Foodworks Yungaburra, QLD

Testimonials

From insurance knowledge to communication skills we couldn’t think of a better company to represent us”

We became involved in a company who were nearing the end of a large commercial insurance claim, which had some complex market issues attaching. Given the amount of money involved, our company spent considerable time analysing the work undertaken by the appointed Claims Preparation company, YourClaim WA.

John and Graham from YourClaim stepped us through every element of the claim in a professional and friendly fashion, which we found extremely comforting in an unfamiliar environment. We know a lot more about how commercial insurance works now – we just hope we don’t have to use that newfound knowledge again!

Stephen Pollard
CEO, Hive Resource Recovery Pty Ltd & Perth Engineering and Maintenance Pty Ltd

I recently had a significant water damage claim. Long story short, despite the fact that I felt I knew the subject matter of the claim at least as well as the experts my Insurer sent out they continued to deny my claim for almost a year. Ultimately I asked to have the matter escalated to my Insurers Internal Disputes Resolution process (IDR). After that process also proved unsuccessful I lodged a complaint with the Financial Ombudsman’s Service (FOS) .

I conservatively estimate I expended between 100 and 150 hours “arguing” my claim over that period.

At that point, when the matter was on death row, at FOS I got recommended to John at YourClaim.
He assisted greatly in arguing the facts in the language of the policy with both my Insurer and FOS – ultimately getting the matter settled in my favour – much to my relief.

I only wish I knew a service such as theirs existed one year and 150 hours earlier!

Terry Williams

No nonsense and achieved all targets as predicted with a very professional approach and excellent outcome.

After owning a commercial laundry in regional western Australia for over 25 years, I was woken at 2am by a phone call to be told my business was in flames. I arrived to find everything burnt to the ground nothing left at all.

For first few days all was a bit numb as I was in shock, but reality soon hit when the insurance company started bombarding me with questions and figures. My experience with insurance companies had been not altogether good and I felt they would do anything to get out of or reduce any payout. As my whole life was in this business it was quite scary.

No nonsense and achieved all targets as predicted with a very professional approach and excellent outcome.

Geof Bloomfield
Managing Director Goldfields Laundry Service

I have owned and operated Hotels in N.S.W. for just on fifty years and I can highly recommend Mr. Quinn and his team.

I recently had the unfortunate experience of a total loss insurance claim, in excess of $1,000,000. Dealing with the insurers of my tenant and the myriad of reasons they came up with to limit payment on the loss to our company, simply had to be put in the hands of an expert.

Mr. John Quinn, of YourClaim, proved himself to be that expert. Over a period of more than a year he thoroughly, professionally and honestly pursued our rights under the policy, some not evident to a layman such as myself. He kept me informed and up to date at all times. What he said he would do , he followed through and did.

The outcome was very much in our favour. John is a valued contributing member of the community. His integrity I found to be faultless.

I have owned and operated Hotels in N.S.W. for just on fifty years and I can highly recommend Mr. Quinn and his team.

Douglas MacDougal
MacDougal Hotels Pty. Ltd.

“ Massive thank you to John and Graham for your professionalism whilst handling a very difficult claim with AAMI. Our final result was 5 times what the original offer made by the insurance company. Very easy to deal with and will highly recommend your services to family & friends.”

Sam Quattrone
Mr Sam Quattrone, Melbourne, Australia

”My companies have used the services of YourClaim on several occasions over the past few years and they have always achieved a good outcome on our behalf.
The security of having someone experienced and dedicated on your side is priceless.”

Rick Fenny
Mr Rick Fenny , Chairman, RFG